Refund & Return Policy

We stand behind our product with a 30-day money-back guarantee.

Eligibility

Returns accepted within 30 days of delivery for any reason. Items must be in original or like-new condition.

How to Return

1. Email support@packsmarter.store with your order number.
2. We send a prepaid return label within 1–2 business days.
3. Ship the item back.

Refunds

Processed within 5–7 business days of receiving your return.

Damaged Items

Contact us within 7 days of delivery with a photo for a replacement or full refund.